Swedish-Speaking Airline Support Pro

Employers from Greece; United States; À distance; USD 42 000 - 65 000; Plein temps

Avantages offerts par ce poste

Competitive Salary

Performance Bonus

Fully Paid Training

Relocation Package

Health Insurance

Private Health Insurance

Additional Salaries

Résumé du poste

Patrique Mercier Recruitment FR is seeking a Swedish-speaking Airline Customer Service Agent. You will assist Swedish-speaking passengers with bookings, inquiries, and changes via phone, email, and chat, delivering top-tier service. The role requires strong English and Swedish communication, CRM familiarity, and a genuine interest in travel.

Relocation and comprehensive training are provided. Join a dynamic team focused on customer satisfaction, process improvements, and collaborative problem

Qualifications

• Fluency in Swedish and English with strong verbal and written communication abilities.
• Experience in customer service, ideally in airline or travel sectors.
• Excellent interpersonal skills for handling inquiries effectively.
• Strong troubleshooting and problem-solving capabilities.
• Familiarity with CRM software and Microsoft Office proficiency.
• Detail-oriented with the ability to manage multiple tasks in a fast-paced environment.

Responsabilités

• Deliver exceptional customer service to Swedish-speaking clients via phone, email, and chat.
• Assist customers with flight bookings, inquiries, cancellations, and changes.
• Resolve passenger issues and complaints with professionalism and efficiency.
• Stay informed about airline services and policies to provide accurate information.
• Maintain and update customer interaction records in the CRM system.
• Collaborate with team members and other departments to provide comprehensive support.
• Engage in ongoing training to enhance customer service skills and product knowledge.

Connaissances

Swedish language

English language

Outils

CRM software

Microsoft Office

Description du poste

Patrique Mercier Recruitment FR is seeking a Swedish-speaking Airline Customer Service Agent. You will assist Swedish-speaking passengers with bookings, inquiries, and changes via phone, email, and chat, delivering top-tier service. The role requires strong English and Swedish communication, CRM familiarity, and a genuine interest in travel.

Relocation and comprehensive training are provided. Join a dynamic team focused on customer satisfaction, process improvements, and collaborative problem