Surgical Scheduling & Front Desk Coordinator

SCA Health (India); Southern Pines (NC); On-site; USD 23,000 - 30,000; Full time

Job summary

SCA Health is seeking a dedicated scheduling professional to join our team in the United States. The role focuses on coordinating surgeries, handling physician office communications, and ensuring accurate pre-registration and documentation.

The ideal candidate brings healthcare experience and strong teamwork skills. Responsibilities include scheduling, patient communication, insurance verification, and maintaining orderly scheduling areas, with flexibility to cover various shifts.

Qualifications

• High school diploma or equivalent required.
• Associate degree or equivalent preferred.
• Minimum three years of experience in health care and minimum of one-year experience in surgery scheduling procedures preferred.
• The successful candidate must have the ability to work independently as well as function within a team.
• Have a basic knowledge of surgery scheduling, receptionist and registration responsibilities; and must possess the ability to handle stress.
• The candidate must be flexible with hours and be able to work whichever shift is to be covered.

Responsibilities

• Schedules surgeries in surgery template in the computer, along with pertinent information and handles calls from physician’s office regarding information on scheduling patients at the surgery center.
• Answers phone in a pleasant manner and deals with physician offices and patient’s needs expeditiously. Takes messages and transfers calls to other departments when necessary.
• Does pre-registration and makes sure that authorization is obtained from the physician’s office prior to surgery scheduled.
• Completes necessary paperwork for registration and uses computer system to generate information for surgical/special procedure.
• Maintains log for cancelled appointments.
• Maintains clean and orderly surgery scheduling area.
• All scheduled cases are verified as soon as possible.
• Patients with a financial responsibility are contacted immediately and informed of the center’s payment policies as well as offered payment options if necessary.
• All insurance verification and patient calls are clearly documented in the patient’s account.

Skills

Health care experience

Surgery scheduling

Patient scheduling

Office administration

Education

High school diploma or equivalent

Associate degree or equivalent

Job description

SCA Health is seeking a dedicated scheduling professional to join our team in the United States. The role focuses on coordinating surgeries, handling physician office communications, and ensuring accurate pre-registration and documentation.

The ideal candidate brings healthcare experience and strong teamwork skills. Responsibilities include scheduling, patient communication, insurance verification, and maintaining orderly scheduling areas, with flexibility to cover various shifts.