Ambulatory Surgery Scheduler – Efficient Patient Scheduling

SCA Health; Waltham (MA); On-site; USD 28,000 - 41,000; Full time

Job summary

SCA Health is seeking a dedicated Scheduler to manage all outpatient surgeries and procedures, coordinating with physicians and office staff to secure accurate demographics and insurance details. You will verify patient benefits with payers, obtain authorizations, and work with the Director of Nursing to ensure staffing and equipment availability.

Cross-training may cover front desk, medical records and collections to support daily operations.

Qualifications

• High school diploma or GED required.
• Minimum 1 year of scheduling experience in ambulatory surgery, hospital, or doctor's office.
• Must be punctual, attentive to deadlines, and dependable.

Responsibilities

• Responsible for scheduling all outpatient surgeries and procedures as requested by the physician or the physician’s office staff.
• Responsible for obtaining and adding patient demographics and insurance information into the billing system.
• Responsible for contacting payers to verify patient benefits and obtain necessary authorization.
• Coordinates efforts with the Director of Nursing to ensure availability of needed equipment, requested staff, and/or ancillary services.
• Prepares and distributes the daily surgery schedule to the Nursing Managers, RNs, Pre-Op and PACU Nurse and Technicians, Business Office Manager.
• Responsible for capturing complete and accurate clinical, demographic and insurance information on patients scheduled at the surgery center.
• Responsible for communicating to the Director of Nursing, and other appropriate employees, for same day and next day add-on cases.
• Responsible for communicating any potential scheduling conflicts to the Director of Nursing.
• Promptly communicates any patient problems to the Business Office Manager and/or Director of Nursing.
• Maintains positive communications with the medical staff members and their office personnel.
• Responsible for tracking cancellations.
• Responsible for monitoring and maintaining and releasing block time.
• Responsible for preparing daily bank deposits for monies received at the surgery center.
• Cross-training to cover the front desk for lunches, breaks, and extended absences of the Receptionist/Admitting Clerk. The Scheduler shall also be cross trained in medical records, chart preparation, collections, and patient account advocacy duties.
• Perform other clerical duties as directed by the Business Office Manager.

Skills

Scheduling

Medical office coordination

Payer communication

Data entry

Education

High school diploma or GED

Job description

SCA Health is seeking a dedicated Scheduler to manage all outpatient surgeries and procedures, coordinating with physicians and office staff to secure accurate demographics and insurance details. You will verify patient benefits with payers, obtain authorizations, and work with the Director of Nursing to ensure staffing and equipment availability.

Cross-training may cover front desk, medical records and collections to support daily operations.