Scheduling Coordinator

FirstHealth of the Carolinas; Fayetteville (AR); On-site; USD 30,000 - 42,000; Full time

Job summary

FirstHealth of the Carolinas in Fayetteville, AR seeks a clinic secretary to coordinate surgery schedules and authorizations while providing essential administrative support for smooth clinic operations.

You will handle patient communications, schedule referrals, verify insurance, and assist with front-desk tasks, maintaining accurate medical records in a busy clinical setting.

Qualifications

• Strong communication skills for front-desk interactions.
• Experience in medical scheduling or surgical coordination.
• Ability to manage multiple priorities in a fast-paced clinic.

Responsibilities

• Schedule procedures and obtain prior authorizations with providers and facilities.
• Coordinate with hospitals, surgeons, and patients for smooth care delivery.
• Process referrals and verify insurance coverage for procedures.
• Serve as clinic secretary: handle patient communication, answer phones, manage records.
• Support front-desk tasks and maintain accurate medical records.

Skills

Medical Scheduling

Coordination with Hospitals

Patient Communication

Administrative/Clerical Support

Insurance Verification

Tools

EMR Software

Scheduling Software

Phone System

Job description

Overview

This position is responsible for coordinating surgery schedules, authorizations, administrative/clerical support and all other front office duties to ensure smooth clinic operations.

Responsibilities

Key responsibilities include scheduling and obtaining prior authorizations for procedures, coordinating with hospitals, surgeons, and patients, processing referrals, and insurance verification. In addition, the role serves as a clinic secretary by handling patient communication, answering phones, managing medical records, and supporting front-desk tasks as needed.

Qualifications

The ideal candidate has strong communication skills, experience in medical scheduling or surgical coordination, and the ability to manage multiple priorities in a fast-paced clinical environment while maintaining accuracy and professionalism.