Scheduling Coordinator

FirstHealth of the Carolinas, Inc.; Fayetteville (NC); On-site; USD 38,000 - 52,000; Full time

Job summary

FirstHealth of the Carolinas, Inc. seeks a clinic front-office professional to coordinate surgery schedules, authorizations, and administrative support, ensuring smooth clinic operations.

You will handle patient communications, appointment scheduling, and medical records with accuracy and professionalism. Ideal candidates bring experience in medical scheduling or surgical coordination and can manage multiple priorities in a fast-paced clinical environment.

Qualifications

• Experience with medical scheduling or surgical coordination in a clinical setting.
• Excellent communication and organization in a fast-paced clinic.
• Ability to manage multiple priorities with accuracy.

Responsibilities

• Schedule procedures and obtain prior authorizations.
• Coordinate with hospitals, surgeons, and patients.
• Process referrals and verify insurance.
• Handle patient communication and front-desk tasks.
• Maintain and manage medical records and phone coverage.

Skills

Communication skills

Medical scheduling experience

Surgical coordination experience

Multitasking

Professionalism

Education

High school diploma or equivalent

Tools

Medical scheduling software

Electronic health records

Job description

Overview

This position is responsible for coordinating surgery schedules, authorizations, administrative/clerical support and all other front office duties to ensure smooth clinic operations.

Responsibilities

Key responsibilities include scheduling and obtaining prior authorizations for procedures, coordinating with hospitals, surgeons, and patients, processing referrals, and insurance verification. In addition, the role serves as a clinic secretary by handling patient communication, answering phones, managing medical records, and supporting front-desk tasks as needed.

Qualifications

The ideal candidate has strong communication skills, experience in medical scheduling or surgical coordination, and the ability to manage multiple priorities in a fast-paced clinical environment while maintaining accuracy and professionalism.