Surgery Scheduling & Office Support Specialist

SCA Health; Florida; On-site; USD 28,000 - 33,000; Full time

Job summary

SCA Health in Florida is seeking a Scheduling Clerk to support the facility with medical records, credentialing, admissions/intake and billing processes. You’ll schedule surgeries, handle calls, pre-register patients and document activities in the system.

The role requires healthcare experience, ability to work independently or in a team, and strong organizational skills to keep schedules accurate and patients informed.

Qualifications

• High school diploma or equivalent required; Associate degree or equivalent preferred.
• Minimum three years of experience in health care and minimum of one-year experience in surgery scheduling procedures preferred.
• The successful candidate must have the ability to work independently as well as function within a team.
• Have a basic knowledge of surgery scheduling, receptionist and registration responsibilities; and must possess the ability to handle stress.
• The candidate must be flexible with hours and be able to work which ever shift is to be covered.

Responsibilities

• Schedules surgeries in surgery template in the computer, along with pertinent information and handles calls from physician's office in regard to information on scheduling patients at the surgery center, scheduling surgeries or any calls associated with surgery scheduled.
• Answers phone in a pleasant manner and deals with physician offices and patient's needs expeditiously. Takes messages and transfers calls to other departments when necessary.
• Does pre-registration and makes sure that authorization is obtained from the physician's office prior to surgery scheduled. Completes necessary paperwork for registration and uses computer system to generate information for surgical/special procedure.
• Maintains log for cancelled appointments.
• Performs various clerical duties such as photocopying forms, reports, patient information, mailing surveys, preparing patient charts, faxing forms and retrieving faxes as needed.
• Maintains clean and orderly surgery scheduling area.
• All scheduled cases are verified as soon as possible.
• Patients with a financial responsibility are contacted immediately and informed of the center's payment policies as well as offered payment options if necessary.
• All insurance verification and patient calls are clearly documented in the patient's account.

Skills

High school diploma

Associate degree

Healthcare experience

Surgery scheduling knowledge

Independent and team work

Flexible hours

Education

High school diploma or equivalent

Associate degree or equivalent

Job description

SCA Health in Florida is seeking a Scheduling Clerk to support the facility with medical records, credentialing, admissions/intake and billing processes. You’ll schedule surgeries, handle calls, pre-register patients and document activities in the system.

The role requires healthcare experience, ability to work independently or in a team, and strong organizational skills to keep schedules accurate and patients informed.