Surgical Scheduling Coordinator - Patient Care Specialist

Five Point Dental Specialists; Victoria (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

Victoria Oral & Maxillofacial Surgery in Victoria, TX is seeking a Scheduling Coordinator to manage patient appointments and support the front-office and clinical teams. You will coordinate consultations, procedures, and follow-up visits, ensuring clear communication and smooth scheduling in a fast-paced dental/medical practice.

The ideal candidate has prior scheduling or front-office experience in a dental or medical setting, excellent customer service, and strong organizational skills.

Qualifications

• Previous scheduling or front-office experience in a dental or medical practice preferred.
• Oral surgery experience is a plus.
• Strong customer service, phone, and communication skills.
• Excellent organization, attention to detail, and follow-through.
• Ability to manage a changing schedule while remaining calm and professional.
• Comfortable using scheduling software and learning new systems.

Responsibilities

• Schedule and confirm consultations, surgical procedures, and follow-up appointments.
• Coordinate appointment timing with providers and clinical staff.
• Manage cancellations, rescheduling, and waitlists to fill schedule openings.
• Answer incoming calls and assist patients with scheduling questions.
• Communicate appointment details and preparation instructions as directed by the clinical team.
• Coordinate with referring dental offices to obtain referrals and necessary records.
• Maintain accurate patient information and document scheduling communications.
• Work with insurance and billing staff to confirm required information is in place before appointments.
• Protect patient confidentiality and follow practice policies and HIPAA requirements.

Skills

Scheduling experience

Front-office experience

Customer service

Communication skills

Organization

Adaptability

Scheduling software

Oral surgery experience

Tools

Scheduling software

Job description

Victoria Oral & Maxillofacial Surgery in Victoria, TX is seeking a Scheduling Coordinator to manage patient appointments and support the front-office and clinical teams. You will coordinate consultations, procedures, and follow-up visits, ensuring clear communication and smooth scheduling in a fast-paced dental/medical practice.

The ideal candidate has prior scheduling or front-office experience in a dental or medical setting, excellent customer service, and strong organizational skills.