Scheduling Coordinator

Five Point Dental Specialists; Victoria (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

Victoria Oral & Maxillofacial Surgery in Victoria, TX is seeking a Scheduling Coordinator to manage patient appointments and support the front-office and clinical teams. You will coordinate consultations, procedures, and follow-up visits, ensuring clear communication and smooth scheduling in a fast-paced dental/medical practice.

The ideal candidate has prior scheduling or front-office experience in a dental or medical setting, excellent customer service, and strong organizational skills.

Qualifications

• Previous scheduling or front-office experience in a dental or medical practice preferred.
• Oral surgery experience is a plus.
• Strong customer service, phone, and communication skills.
• Excellent organization, attention to detail, and follow-through.
• Ability to manage a changing schedule while remaining calm and professional.
• Comfortable using scheduling software and learning new systems.

Responsibilities

• Schedule and confirm consultations, surgical procedures, and follow-up appointments.
• Coordinate appointment timing with providers and clinical staff.
• Manage cancellations, rescheduling, and waitlists to fill schedule openings.
• Answer incoming calls and assist patients with scheduling questions.
• Communicate appointment details and preparation instructions as directed by the clinical team.
• Coordinate with referring dental offices to obtain referrals and necessary records.
• Maintain accurate patient information and document scheduling communications.
• Work with insurance and billing staff to confirm required information is in place before appointments.
• Protect patient confidentiality and follow practice policies and HIPAA requirements.

Skills

Scheduling experience

Front-office experience

Customer service

Communication skills

Organization

Adaptability

Scheduling software

Oral surgery experience

Tools

Scheduling software

Job description

Job Details: Level: Experienced, Job Location: Victoria Sub Victoria - Victoria, TX 77904, Position Type: Full Time, Job Shift: Day, Scheduling Coordinator

Victoria Oral & Maxillofacial Surgery

Location: Victoria, TX

Employment Type: Full-Time

About Us

Victoria Oral & Maxillofacial Surgery provides high-quality surgical care in a welcoming, professional environment. We are looking for an organized, personable Scheduling Coordinator who can help patients feel supported while keeping our schedule running smoothly.

Position Overview

The Scheduling Coordinator manages patient appointments and works closely with our front-office and clinical teams to coordinate consultations, surgical procedures, and follow-up visits. The ideal candidate communicates clearly, pays attention to detail, and can balance multiple priorities in a busy practice.

Key Responsibilities

• Schedule and confirm consultations, surgical procedures, and follow-up appointments.


• Coordinate appointment timing with providers and clinical staff.


• Manage cancellations, rescheduling, and waitlists to help fill schedule openings.


• Answer incoming calls and assist patients with scheduling questions.


• Communicate appointment details and preparation instructions as directed by the clinical team.


• Coordinate with referring dental offices to obtain referrals and necessary records.


• Maintain accurate patient information and document scheduling communications.


• Work with insurance and billing staff to confirm required information is in place before appointments.


• Protect patient confidentiality and follow practice policies and HIPAA requirements.

Qualifications

• Previous scheduling or front-office experience in a dental or medical practice preferred.


• Oral surgery experience is a plus.


• Strong customer service, phone, and communication skills.


• Excellent organization, attention to detail, and follow-through.


• Ability to manage a changing schedule while remaining calm and professional.


• Comfortable using scheduling software and learning new systems.