Scheduling Coordinator

Sextonweiskopfoms; Arlington (TN); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability insurance

Job summary

Sextonweiskopfoms is seeking a friendly Scheduling Coordinator to join our specialty dental team. You will manage the surgical schedule, coordinate patient appointments, and ensure a seamless patient experience.

The ideal candidate is organized, detail-oriented, and thrives in a fast-paced, team-focused environment. Responsibilities include using scheduling software, handling calls and emails, maintaining records, and coordinating with referring offices.

Qualifications

• 1+ years of dental or oral surgery practice experience preferred.
• Basic knowledge of dentistry and oral surgery a plus.
• Exceptional interpersonal skills when interacting with patients, families, doctors, and team members.
• Effective verbal and written communication in person, on the phone, and via email.
• Professional attitude and appearance.

Responsibilities

• Manage and maintain the doctor’s schedule with accuracy and efficiency.
• Master scheduling software and maintain appointment system integrity.
• Answer calls and voicemails, providing courteous customer service.
• Communicate via email and other channels.
• Coordinate with referring offices for upcoming appointments.
• Welcome patients and ensure a positive experience from start to finish.
• Maintain up-to-date patient records in the system.
• Adhere to OSHA, HIPAA, and internal policies.
• Assist with additional admin tasks and special projects.

Skills

Scheduling software

Customer service

Interpersonal skills

Verbal communication

Education

High school diploma

Tools

MS Office

Job description

Description

We are seeking a friendly, organized, and detail-oriented Scheduling Coordinator to join our specialty dental team. In this role, you will be responsible for managing the surgical schedule, coordinating patient appointments, and ensuring a seamless experience for every patient. The ideal candidate is professional, patient-focused, and thrives in a fast-paced, team-oriented environment.

Duties and Responsibilities

• Manage and maintain the doctor’s schedule with accuracy and efficiency.
• Master scheduling software and ensure the integrity of the appointment system.
• Answer incoming calls and return voicemails promptly, providing professional and courteous customer service.
• Administer and respond to communications via email and other channels.
• Coordinate with referring offices to gather necessary information for upcoming appointments.
• Welcome patients warmly and ensure a positive experience from start to finish.
• Maintain accurate and up-to-date patient records in the system.
• Adhere to OSHA, HIPAA, and internal practice policies at all times.
• Assist with additional administrative tasks and special projects as assigned.

Requirements

• 1+ years of dental or oral surgery practice experience is preferred.
• Basic knowledge of dentistry and oral surgery is a plus.
• Exceptional interpersonal skills as you interact with patients, families, doctors, and team members.
• Effective verbal and written communication skills in person, on the phone, and over email.
• Professional attitude and appearance.
• Ability to manage multiple priorities and problem solve effectively.
• Understands and accepts responsibility for the schedule.
• Basic computer software knowledge.
• High school diploma or equivalent.

Benefits Offered

• Medical,Dental, and Vision Insurance
• Life Insurance
• Long and Short-Term Disability
• Paid Time Off
• 401(k) with Company Match