Surgical Scheduling Coordinator

EVMS Medical Group; Norfolk (VA); On-site; USD 36,000 - 52,000; Full time

Job summary

EVMS Medical Group in Norfolk, VA seeks a Surgical Scheduling Clerk to coordinate surgical scheduling for 14 surgeons and related staff. The role involves greeting patients, scheduling visits and in-office procedures, and ensuring accurate insurance information.

The position requires updating charts, obtaining pre-authorizations, and communicating appointments to patients. Use Allscripts and EMR systems daily to manage referrals and calendars.

Qualifications

• Ability to use computer systems for data entry and appointment scheduling.
• Ability to type and enter data accurately.
• Ability to operate multi-line phone systems.
• Ability to navigate electronic medical record (EMR) systems.
• Ability to process and verify detailed information for accuracy.

Responsibilities

• Schedule all surgery appointments for 14 surgeons, 2 nurse practitioners, and 2 physician assistants.
• Assist patients with checking in and out for their office appointment and update information.
• Answer multi-phone line and direct callers appropriately.
• Check patient charts for any balances due at the time of service.
• Receive referrals and schedule appointments, follow up with referring providers.

Skills

Data entry

Appointment scheduling

Multi-line phone

EMR systems

Record maintenance

Education

High school diploma

Tools

Allscripts

Job description

EVMS Medical Group in Norfolk, VA seeks a Surgical Scheduling Clerk to coordinate surgical scheduling for 14 surgeons and related staff. The role involves greeting patients, scheduling visits and in-office procedures, and ensuring accurate insurance information.

The position requires updating charts, obtaining pre-authorizations, and communicating appointments to patients. Use Allscripts and EMR systems daily to manage referrals and calendars.