Surgical Scheduler & Care Liaison

Yale New Haven Health; Trumbull (CT); On-site; USD 45,000 - 65,000; Full time

Job summary

Yale New Haven Health is seeking a Surgical Scheduler to manage the scheduling of surgeries for Physicians and Advanced Practice Clinicians across clinic, ambulatory surgery centers, or hospital settings. The role ensures registration and insurance authorizations are completed and acts as a liaison between patients and medical staff, guiding them through preoperative requirements.

The position requires strong computer skills, experience with EPIC or similar EMR systems, and thorough knowledge of

Qualifications

• High school diploma or GED required.
• Two to three years in hospital/physician office with emphasis on registration, surgical scheduling, medical billing and insurance eligibility.

Responsibilities

• Pre-operative tasks: contact patients to schedule procedures in a courteous and professional manner.
• Coordinate surgical procedures with Hospital Operating Rooms or Surgical Centers; verify receipt of medical and/or cardiac clearance.
• Post-operative follow-up care: schedule follow-up appointments.
• Maintain HIPAA requirements.
• All other duties as assigned.
• May assist and/or perform chaperone duties for patient medical procedures as needed.

Skills

Microsoft Office

EPIC EMR

Interpersonal skills

Medical insurance terminology

Scheduling expertise

Time management

Education

High school diploma or GED

Tools

EMR systems (EPIC)

Billing software

Job description

Yale New Haven Health is seeking a Surgical Scheduler to manage the scheduling of surgeries for Physicians and Advanced Practice Clinicians across clinic, ambulatory surgery centers, or hospital settings. The role ensures registration and insurance authorizations are completed and acts as a liaison between patients and medical staff, guiding them through preoperative requirements.

The position requires strong computer skills, experience with EPIC or similar EMR systems, and thorough knowledge of