Surgical Scheduler & Patient Access Liaison

White Plains Hospital Inc; New York (NY); On-site; USD 30,000 - 41,000; Full time

Job summary

White Plains Hospital Medical Center is seeking a Surgical Scheduler to coordinate all procedures and surgeries within the Physician Practice and act as the liaison among patients, providers, clinical teams and perioperative departments.

Responsibilities include scheduling, pre-certifications, insurance verification, chart accuracy, and effective communication with patients. The role requires strong administrative skills and familiarity with EHR systems.

Qualifications

• High School Diploma or GED required.
• 4-6 years of administrative office experience; 5 years preferred.
• 1-3 years surgical scheduling experience preferred.
• Electronic health records proficiency preferred; basic to low proficiency acceptable.
• Familiarity with medical terminology preferred.

Responsibilities

• Schedule tests, procedures and surgeries and obtain pre-certification.
• Verify insurance coverage and patient demographics; manage charts for accuracy.
• Answer phones, relay messages, and provide information to callers.
• Coordinate with surgical scheduling team, radiology, anesthesia and providers.
• Promote a positive patient experience and assist with daily operations.
• Participate in daily huddles and practice team meetings.
• Adhere to infection control standards and complete annual requirements.

Skills

Administrative office skills

Surgical scheduling experience

Electronic health records proficiency

Medical terminology familiarity

Education

High School Diploma or GED

Tools

Meditech

EPIC

OMP

EMMI

Microsoft Office

Job description

White Plains Hospital Medical Center is seeking a Surgical Scheduler to coordinate all procedures and surgeries within the Physician Practice and act as the liaison among patients, providers, clinical teams and perioperative departments.

Responsibilities include scheduling, pre-certifications, insurance verification, chart accuracy, and effective communication with patients. The role requires strong administrative skills and familiarity with EHR systems.