Surgical Scheduler

Yale New Haven Health; Trumbull (CT); On-site; USD 45,000 - 65,000; Full time

Job summary

Yale New Haven Health is seeking a Surgical Scheduler to manage the scheduling of surgeries for Physicians and Advanced Practice Clinicians across clinic, ambulatory surgery centers, or hospital settings. The role ensures registration and insurance authorizations are completed and acts as a liaison between patients and medical staff, guiding them through preoperative requirements.

The position requires strong computer skills, experience with EPIC or similar EMR systems, and thorough knowledge of

Qualifications

• High school diploma or GED required.
• Two to three years in hospital/physician office with emphasis on registration, surgical scheduling, medical billing and insurance eligibility.

Responsibilities

• Pre-operative tasks: contact patients to schedule procedures in a courteous and professional manner.
• Coordinate surgical procedures with Hospital Operating Rooms or Surgical Centers; verify receipt of medical and/or cardiac clearance.
• Post-operative follow-up care: schedule follow-up appointments.
• Maintain HIPAA requirements.
• All other duties as assigned.
• May assist and/or perform chaperone duties for patient medical procedures as needed.

Skills

Microsoft Office

EPIC EMR

Interpersonal skills

Medical insurance terminology

Scheduling expertise

Time management

Education

High school diploma or GED

Tools

EMR systems (EPIC)

Billing software

Job description

Overview

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.

The Surgical Scheduler is responsible for scheduling surgeries for Physicians and Advanced Practice Clinicians and ensures all registration and insurance authorization processes are followed prior to and following all surgeries. Serves as a liaison between patient and medical staff. Advises patients of surgical and financial preoperative requirements. Coordinates and schedules appointments for surgeries and procedures at the clinic, ambulatory surgery center or hospital

EEO/AA/Disability/Veteran

Responsibilities

• 1.Pre-Operative Tasks
  • 1.1Contacts patients to schedule surgical procedures in a courteous and professional manner
• 2.Coordinates surgical procedures with Hospital Operating Rooms or Surgical Centers
  • 2.1Verifies receipt of medical and/or cardiac clearance
• 3.Post-Operative Follow Up Care
  • 3.1Schedules follow-up appointments
• 4.Maintain HIPAA requirements
• 5.All other duties as assigned
• 6.May assist and/or perform chaperone duties for patient medical procedures as needed.

Qualifications

EDUCATION

High school diploma or general education degree (GED) required

EXPERIENCE

Two (2) to three (3) years' work experience in a hospital /physician office with emphasis on registration, surgical scheduling, medical billing and all aspects of medical insurance and eligibility requirements required.

LICENSURE

N/A

SPECIAL SKILLS

Strong Computer Skills required, specific proficiency with Microsoft Office, EPIC or other EMR platform Excellent interpersonal skills Strong working knowledge of medical insurance terminology, current CPT and ICD-10 codes Skilled in intricacies of surgical scheduling, medical billing and insurance procedures Ability to work independently and as a team Practices high reliability, strong time management skills, exceptional organizational and coordination ability and exhibits the YNHHS Standards of Professional Behavior Excellent verbal and written communication skills Detail oriented; ability to multi-task and use problem solving skills

YNHHS Requisition ID

196781