Surgical Care Scheduler & Referrals Coordinator

Atrium Health; Charlotte (NC); On-site; USD 43,000 - 65,000; Full time

Benefits offered by this job

Paid Time Off

Health and welfare benefits (medical,

Dental

Vision

Life insurance

Short- and Long-Term Disability

Flexible Spending Accounts

Adoption assistance

Paid parental leave

Defined contribution retirement with 1

Educational Assistance Program

Job summary

Atrium Health in Charlotte, NC is seeking a detail-oriented referrals and scheduling coordinator to assist patients by coordinating referrals with referring and receiving practices, obtaining authorizations, and guiding patients through insurance coverage.

This full-time position requires a High School Diploma or GED, computer experience, and strong customer service skills to review benefits, schedule procedures, and prevent care gaps, with base compensation reflected in pay ranges.

Qualifications

• High school diploma or GED required.
• Computer experience required.
• Understanding of insurance coverage and medical necessity policies preferred.
• Customer service experience required.

Responsibilities

• Completes referrals for patients and coordinates with referring and receiving practices and/or departments.
• Coordinates and schedules surgical procedures, diagnostic testing, or other services within various departments with internal and ancillary providers.
• Obtains all authorizations needed.
• Directs patients to providers in their insurance plan.
• Reviews benefits and educates patient on insurance coverage.
• Follows up on all referrals to ensure no care gaps.

Skills

Customer service

Insurance coverage knowledge

Scheduling coordination

Computer literacy

Education

High School Diploma or GED

Tools

Medical records software

Job description

Atrium Health in Charlotte, NC is seeking a detail-oriented referrals and scheduling coordinator to assist patients by coordinating referrals with referring and receiving practices, obtaining authorizations, and guiding patients through insurance coverage.

This full-time position requires a High School Diploma or GED, computer experience, and strong customer service skills to review benefits, schedule procedures, and prevent care gaps, with base compensation reflected in pay ranges.