Multi-Site Care Coordinator & Scheduling Specialist

Atrium Health; Charlotte (NC); Vor Ort; USD 29.000 - 43.000; Teilzeit

Benefits dieser Stelle

Health benefits

Paid time off

Retirement plan

Educational assistance

Zusammenfassung

Atrium Health University City - Oncology: Radiation is seeking a part-time referrals coordinator to support patients and referring practices by coordinating referrals, obtaining authorizations, and scheduling across three sites in Concord, Charlotte, and Albemarle.

The role requires a High School Diploma or GED, basic computer skills, and a solid understanding of insurance coverage and medical necessity policies; customer service experience is preferred.

Qualifikationen

• High School Diploma or GED required; computer experience required.
• Thorough understanding of Insurance coverage (FSC/Coverage/Plan types) and Medical Necessity policies preferred.
• Customer service experience required.

Aufgaben

• Completes referrals for patients and coordinates with referring and receiving practices and/or departments.
• May coordinate and prepare financial estimates for patients.
• Obtains all authorizations needed.
• Directs patients to providers in their insurance plan.
• Reviews benefits and educates patient on insurance coverage.
• Coordinates and schedules surgical procedures, diagnostic testing, or other services within various departments with internal and ancillary providers.
• Reviews schedules and confirms schedules are accurate and time is properly allocated.
• Follows up on all referrals to ensure no care gaps.

Kenntnisse

Customer service

Insurance coordination

Computer skills

Medical records software

Ausbildung

High School Diploma or GED

Tools

Medical records software

Jobbeschreibung

Atrium Health University City - Oncology: Radiation is seeking a part-time referrals coordinator to support patients and referring practices by coordinating referrals, obtaining authorizations, and scheduling across three sites in Concord, Charlotte, and Albemarle.

The role requires a High School Diploma or GED, basic computer skills, and a solid understanding of insurance coverage and medical necessity policies; customer service experience is preferred.