Surgical Care Coordinator for Fellows & Residents

Flagship Specialty Partners; Charlotte (NC); On-site; USD 52,000 - 76,000; Full time

Job summary

Flagship Specialty Partners in Charlotte, NC seeks a Fellow & Resident Surgery Coordinator to serve as the primary contact for patients, referring providers, hospitals, and the surgical team, coordinating care throughout the patient’s surgical journey from referral through postoperative care.

This role balances clinic schedules, hospital obligations, trauma cases, and provider availability across multiple locations.

Qualifications

• Exceptional organizational skills to balance clinic schedules, hospital obligations, and trauma cases.
• Clinical knowledge to modify care and/or treatment plans based on age and health conditions.

Responsibilities

• Coordinate the daily schedules of multiple Fellows and one Resident, balancing office clinics, obligations, and emergency patient needs.
• Serve as the primary contact for patients, families, physicians, clinical staff, hospitals, fellows, residents, attending surgeons, and other healthcare professionals to coordinate patient schedules and preoperative/postoperative care.
• Monitor hospital operating room schedules and proactively adjust Fellow and Resident schedules to accommodate trauma cases and urgent procedures.
• Submit insurance pre-determinations, pre-certifications, authorizations, and appeals for major surgery cases and communicate with patients throughout the insurance approval process.
• Maintain continuity of patient care across multiple practice locations and hospital systems.

Job description

Flagship Specialty Partners in Charlotte, NC seeks a Fellow & Resident Surgery Coordinator to serve as the primary contact for patients, referring providers, hospitals, and the surgical team, coordinating care throughout the patient’s surgical journey from referral through postoperative care.

This role balances clinic schedules, hospital obligations, trauma cases, and provider availability across multiple locations.