Surgical Administrative Assistant – OR & Scheduling

Beth Israel Lahey Health; Boston (MA); On-site; USD 30,000 - 40,000; Full time

Job summary

Beth Israel Deaconess Medical Center seeks an Administrative Assistant III to support two Head and Neck surgeons and coordinate with Dana-Farber Cancer Institute staff on a daily, on-site basis.

The role requires 3–5 years of related experience, a high school diploma (associate’s preferred), strong Microsoft Office skills, calendar management, scheduling of OR cases, and careful handling of confidential information in a fast-paced clinical environment.

Qualifications

• Required: High School diploma or GED; Associate's degree preferred.
• 3–5 years related work experience.
• Experience with computer systems, including web-based applications and Microsoft Office (Outlook, Word, Excel, PowerPoint or Access).

Responsibilities

• Answers and screens telephone calls, greets patients and visitors, and provides information.
• Schedules patient appointments and OR cases.
• Updates patient demographics and insurance information and arranges referrals.
• Prepares patient records and liaises with other departments while handling confidential information.
• Maintains physician calendars and drafts routine correspondence and notes.
• Queues prescriptions for renewal and reviews medication listings in the electronic medical record.

Skills

Calendar management

OR scheduling

Patient coordination

Communication skills

Education

High School diploma or GED

Associate's degree preferred

Tools

Microsoft Office

CCC system

Web OMR

Job description

Beth Israel Deaconess Medical Center seeks an Administrative Assistant III to support two Head and Neck surgeons and coordinate with Dana-Farber Cancer Institute staff on a daily, on-site basis.

The role requires 3–5 years of related experience, a high school diploma (associate’s preferred), strong Microsoft Office skills, calendar management, scheduling of OR cases, and careful handling of confidential information in a fast-paced clinical environment.