Remote-Eligible Administrative Assistant II

Beth Israel Deaconess Medical Center, Inc.; Boston (MA); Hybrid; USD 29,000 - 39,000; Full time

Job summary

Beth Israel Deaconess Medical Center in Boston, MA is seeking an Administrative Assistant II to support the Liver Center. The role offers a hybrid schedule with remote days up to two per week after full training.

Responsibilities include scheduling, patient coordination, records management, billing support, and liaison duties across departments. Requires 1–3 years of related experience and strong MS Office skills.

Qualifications

• High School diploma or GED required.
• Associate's degree preferred.
• 1-3 years related work experience required.
• Experience with computer systems and MS Office applications (Outlook, Word, Excel, PowerPoint or Access).

Responsibilities

• Answer and screen telephone calls; take messages or direct calls to the appropriate person.
• Greet patients, families, visitors and staff.
• Update patient demographics and obtain referrals for appointments.
• Schedule patient appointments and coordinate ancillary appointments.
• Prepare and maintain patient records for physicians and clinics.
• Handle confidential information and explain policies as needed.
• Coordinate billing tickets and collect co-payments at point of service.
• Act as liaison with other departments and external customers.

Skills

Written Communications

Oral Communications

Customer Service

Team Work

Knowledge

Education

High School diploma

Associate's degree

Tools

Outlook

Word

Excel

PowerPoint

Access

Job description

Beth Israel Deaconess Medical Center in Boston, MA is seeking an Administrative Assistant II to support the Liver Center. The role offers a hybrid schedule with remote days up to two per week after full training.

Responsibilities include scheduling, patient coordination, records management, billing support, and liaison duties across departments. Requires 1–3 years of related experience and strong MS Office skills.