Surgery Scheduling & Patient Services Coordinator

UNC Health; Raleigh (NC); On-site; USD 26,000 - 37,000; Full time

Job summary

UNC Health in Raleigh, NC is seeking a full-time Scheduling Specialist to ensure accurate and complete scheduled procedures. The role involves obtaining patient data, communicating prep details to patients and offices, and securing physician orders.

You will also manage registrations for managed care and government payors, while supporting the department as a receptionist. Required are a high school diploma or GED with related experience or training; healthcare exposure and strong customer

Qualifications

• Language skills: ability to read and interpret documents; communicate effectively.
• Math skills: able to perform basic arithmetic and percentage calculations.
• Reasoning ability: solve problems and apply instructions.

Responsibilities

• Collaborate to ensure accuracy and completeness of scheduled procedures.
• Communicate procedure and prep information to patients and staff.
• Obtain accurate physician orders for all procedures.
• Meet productivity and customer satisfaction goals.
• Distribute updated schedules with complete clinical information.
• Maintain knowledge of diagnostic procedures and scheduling software.
• Serve as receptionist and office assistant as needed.
• Register patients, including managed care contracts and government payors.

Skills

Language skills

Math skills

Reasoning ability

Education

High school diploma or GED

Job description

UNC Health in Raleigh, NC is seeking a full-time Scheduling Specialist to ensure accurate and complete scheduled procedures. The role involves obtaining patient data, communicating prep details to patients and offices, and securing physician orders.

You will also manage registrations for managed care and government payors, while supporting the department as a receptionist. Required are a high school diploma or GED with related experience or training; healthcare exposure and strong customer