Surgical Scheduling & Office Support Specialist

SCA Health; Raleigh (NC); On-site; USD 25,000 - 33,000; Full time

Job summary

SCA Health in Raleigh, NC is seeking an office-based Scheduling Clerk to support facility operations by handling medical records, admissions, billing, and related clerical tasks. This role focuses on scheduling surgeries, coordinating with physician offices, and ensuring proper authorization prior to procedures.

Ideal candidates will have a high school diploma (Associate degree preferred), 3+ years in healthcare, familiarity with surgery scheduling, strong communication, and the ability to work

Qualifications

• High school diploma or equivalent required; associate degree or equivalent preferred.
• Minimum three years of experience in health care and minimum one year in surgery scheduling preferred.
• Ability to work independently as well as in a team, and handle stress.

Responsibilities

• Provide support to the facility by performing specific or various business office functions as assigned (Medical Records, Credentialing, Admissions/ Intake, Accounts Payable, Billing, Collections, Insurance Verification, Posting, Clinical Logs).
• Schedule surgeries in the computer system and coordinate with physician offices regarding scheduling and related inquiries.
• Answer phones and transfer calls; complete pre-registration and obtain necessary authorizations prior to scheduled surgeries.
• Maintain logs for cancelled appointments and keep the scheduling area organized and up-to-date.
• Document insurance verification and patient communications in the patient account; inform patients of payment options and policies.
• Ensure all scheduled cases are verified promptly and accurately.

Skills

Healthcare experience

Surgery scheduling

Independent worker

Team player

Stress management

Education

High school diploma or equivalent

Associate degree or equivalent preferred

Tools

Scheduling software

Job description

SCA Health in Raleigh, NC is seeking an office-based Scheduling Clerk to support facility operations by handling medical records, admissions, billing, and related clerical tasks. This role focuses on scheduling surgeries, coordinating with physician offices, and ensuring proper authorization prior to procedures.

Ideal candidates will have a high school diploma (Associate degree preferred), 3+ years in healthcare, familiarity with surgery scheduling, strong communication, and the ability to work