Surgery Scheduling & Patient Care Coordinator

Acuity Eye Group

Arcadia (AR)

In loco

USD 38.000 - 52.000

Tempo pieno

8 giorni fa

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Descrizione del lavoro

Acuity Eye Group is seeking a Surgery Coordinator to assist patients with all aspects of scheduling ophthalmic surgeries. You will coordinate pre-operative preparations and help patients understand medications, post-op instructions, and what to expect before and after treatment.

The role requires verifying patient demographics, health history, and insurance details; navigating Care Cloud EMR; coordinating between patients, surgeons, and hospitals; arranging required tests and obtaining

Competenze

  • Requires high school education or GED; ophthalmology experience desirable.
  • Strong communication and interpersonal skills; ability to work with patients and families.

Mansioni

  • Coordinate and schedule patients for surgical procedures based on physician recommendation.
  • Verify patient demographics, health history, and insurance information.
  • Proficient in navigating and scheduling patients in Care Cloud EMR System.
  • Act as liaison between patient, surgeons, and hospital for pre-operative preparations.
  • Explain the need for a complete physical exam, labs, EKG, chest x-ray, and informed consent.
  • Handle telephone inquiries from patients and families regarding surgery.
  • Follow up with physicians and labs to ensure test results are received and sent to hospital.
  • Maintain professional appearance and adherence to company policies.

Conoscenze

Communication skills
Multitasking
Detail oriented
Customer service

Formazione

High School education, GED or equivalent

Strumenti

Care Cloud EMR System
Microsoft Word
Microsoft Excel

Descrizione del lavoro

Acuity Eye Group is seeking a Surgery Coordinator to assist patients with all aspects of scheduling ophthalmic surgeries. You will coordinate pre-operative preparations and help patients understand medications, post-op instructions, and what to expect before and after treatment.

The role requires verifying patient demographics, health history, and insurance details; navigating Care Cloud EMR; coordinating between patients, surgeons, and hospitals; arranging required tests and obtaining

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