Surgery Scheduling Coordinator & Patient Advocate

Intermountain Healthcare Inc.; Saint George (UT); On-site; USD 28,000 - 43,000; Full time

Job summary

Intermountain Health St George Regional Hospital is seeking staff to manage provider surgery schedules, obtain necessary authorizations, and coordinate pre-operative steps for patients. The role includes ensuring proper equipment, communicating with hospital staff, and documenting costs and billing information.

Ideal candidates have experience in medical scheduling, insurance, and customer service, with familiarity in CPT/ICD codes and EMR systems.

Qualifications

• Two years of medical registration, billing, scheduling, or insurance experience.
• Two years of customer service experience.
• Working knowledge of word processing, spreadsheet, email, and calendaring programs.

Responsibilities

• Creates and manages provider’s surgery/hospital procedure schedules, including changes and follow up.
• Obtains authorizations for surgeries/procedures by researching coverage and prior auth.
• Proposes iCentra requirements to create a surgical scheduling card and FIN# when needed.
• Coordinates with providers and hospital staff to ensure required surgical equipment is available.
• Meets with patients to explain the pre-op process and coordinate labs/tests as needed.
• Documents and relays cost estimations; investigates billing disputes.

Skills

Medical Insurance Coding

Computer Literacy

Patient Care

Health Care

Medical Procedures

Medical Terminology

Electronic Medical Records

Surgeries

Patient Safety

Education

Associate’s Degree

Job description

Intermountain Health St George Regional Hospital is seeking staff to manage provider surgery schedules, obtain necessary authorizations, and coordinate pre-operative steps for patients. The role includes ensuring proper equipment, communicating with hospital staff, and documenting costs and billing information.

Ideal candidates have experience in medical scheduling, insurance, and customer service, with familiarity in CPT/ICD codes and EMR systems.