Surgery Scheduler: Orchestrate OR Flow & Patient Care

Intermountain Healthcare Inc.; United States; On-site; USD 28,000 - 43,000; Part time

Benefits offered by this job

Benefits eligible

Job summary

Intermountain Health American Fork Hospital in Utah is seeking a Surgery Scheduler to manage the complex logistics of booking surgeries, acting as the central coordinator between providers, patient offices, and hospital departments to ensure ORs, equipment, and staff are ready.

The role handles everything from initial requests to post-operative details, communicates arrival and procedure times, and serves as the primary contact for referring offices, with a focus on exceptional customer service

Qualifications

• Basic computer literacy and ability to use standard systems accurately.
• Strong customer service skills with professionalism, empathy, and clear communication.
• Ability to collaborate with cross-functional teams to support operations.
• Strong organizational and communication skills with attention to detail and multitasking in fast-paced settings.

Responsibilities

• Maintain the surgery schedule and coordinate with providers and offices.
• Arrange equipment, implants, and room availability prior to procedures.
• Communicate detailed arrival and procedure timing information.
• Answer patient questions with professional, empathetic service.
• Work with subspecialty teams to ensure implants and supplies are accurate.
• Assist with cancellations by documenting reasons and sharing info.
• May participate in billing and auditing tasks.

Skills

Accuracy & Attention to Detail

Communication Skills

Computer Proficiency

Professionalism & Work Ethic

Teamwork

Multitasking

Composure Under Pressure

Fast-Paced Environment

Service Oriented

Tools

Epic EMR

Job description

Intermountain Health American Fork Hospital in Utah is seeking a Surgery Scheduler to manage the complex logistics of booking surgeries, acting as the central coordinator between providers, patient offices, and hospital departments to ensure ORs, equipment, and staff are ready.

The role handles everything from initial requests to post-operative details, communicates arrival and procedure times, and serves as the primary contact for referring offices, with a focus on exceptional customer service