Patient Access & Scheduling Specialist

14400 Utah Valley Hospital; Utah; On-site; USD 28,000 - 43,000; Part time

Job summary

Intermountain Health Utah Valley Hospital in Utah seeks an Enhanced Scheduler to register and schedule patients system-wide, delivering a single-call scheduling experience and reviewing demographics, insurance, and costs with patients or representatives.

The role serves as a liaison between physician offices and facility departments, coordinating appointments across locations, discussing financial obligations, and ensuring accurate data entry and compliance with regulatory requirements.

Qualifications

• Excellent communication and interpersonal skills.
• Experience managing multiple tasks or priorities.
• Working knowledge of word processing, spreadsheets, email, and calendars.
• Typing proficiency.
• Ability to work effectively in time-sensitive situations.

Responsibilities

• Verify accuracy of EMPI link and report compromised records or identity theft.
• Interact with customers to gather and verify required registration and scheduling information.
• Input patient demographics, insurance, and scheduling data into the system accurately.
• Discuss insurance benefits, costs, financial obligations, and financial assistance needs with patients.
• Coordinate appointments for patients across multiple locations in the system.
• Provide pre-exam instructions and wayfinding information to patients.

Skills

Communication

Interpersonal skills

Time management

Typing

Independent decision making

Job description

Intermountain Health Utah Valley Hospital in Utah seeks an Enhanced Scheduler to register and schedule patients system-wide, delivering a single-call scheduling experience and reviewing demographics, insurance, and costs with patients or representatives.

The role serves as a liaison between physician offices and facility departments, coordinating appointments across locations, discussing financial obligations, and ensuring accurate data entry and compliance with regulatory requirements.