Patient Access Specialist

Intermountain Healthcare Inc.; Saint George (UT); Presencial; USD 25.000 - 33.000; Tempo integral

Resumo da vaga

Intermountain Health St George Regional Hospital in Utah seeks a Patient Service Representative to connect with patients, verify demographics, schedule appointments, and handle billing tasks. You will document interactions in the EMR, verify insurance, and assist patients with forms while maintaining patient privacy.

The role emphasizes courteous communication, teamwork with caregivers, and adherence to Intermountain policies.

Qualificações

• Six months of customer service experience involving interactions with customers.
• Demonstrated basic computer skills involving word processing and data entry.
• Professional manner and strong interpersonal and communication skills.
• Ability to work collaboratively with patients and fellow caregivers to deliver the highest level of customer/patient satisfaction.
• Ability to protect privacy, confidentiality, and PHI of patients, members, and caregivers.

Responsabilidades

• Greet and assist patients; answer questions and direct to appropriate care or services.
• Document all interactions accurately in the EMR.
• Schedule patient appointments for visits, tests, and referrals.
• Register patients by updating demographics and insurance information in the system.
• Collect and verify insurance information, pre-certifications, and payments as needed.
• Assist patients with forms for regulatory and billing needs; educate on financial assistance; process payments.
• Stay updated on role responsibilities and clinic communications to ensure high performance.

Conhecimentos

Professional Etiquette

Adaptability

Computer Literacy

Payment Handling

Critical Thinking

Confidentiality

Collaboration

Time Management

Problem Solving

Formação

High school diploma or GED

Ferramentas

EMR software

Descrição da vaga

Intermountain Health St George Regional Hospital in Utah seeks a Patient Service Representative to connect with patients, verify demographics, schedule appointments, and handle billing tasks. You will document interactions in the EMR, verify insurance, and assist patients with forms while maintaining patient privacy.

The role emphasizes courteous communication, teamwork with caregivers, and adherence to Intermountain policies.