Supportive Housing Case Manager

Coalitionrcd; Los Angeles (CA); On-site; USD 50,000 - 55,000; Full time

Benefits offered by this job

14 Paid Holidays

On-Demand training memberships

Dental/Vision/Medical Insurance (80-85

401k from day 1 + matching

Educational Savings Plan

Flexible Spending Account

Disability & Life Insurance

Legal Services

Pet insurance discount

Generous work/life balance

Job summary

Coalitionrcd is seeking an ICMS Case Manager to deliver coordinated case management and supportive services on-site at a newly developed permanent supportive housing complex in Los Angeles. You will connect tenants to life skills, health services, counseling, and job training, while guiding them through housing processes and stability plans.

The role emphasizes regular tenant engagement, liaison with property management and health providers, and data-driven progress reporting.

Qualifications

• 1-2 years of experience or a BA Degree.
• Experience working with youth experiencing homelessness and housing instability, and/or foster care, probation, mental health systems.
• Reliable, flexible team player who works well with minimal supervision and can set boundaries.
• Reliable transportation: valid driver’s license and car insurance as required by law.
• Proficient in Microsoft Office suite.

Responsibilities

• Conduct an initial housing intake and needs assessment for each tenant.
• Assist in developing Individual Service Plans (ISP) and goal setting.
• Maintain a minimum of two face-to-face contacts with each tenant per month.
• Hold quarterly progress meetings to discuss stability and progress.
• Coordinate liaison among Property Manager, tenants, and health providers to communicate concerns.
• Provide information on Fair Housing, tenant rights, and rental rules.
• Link tenants to services including life skills, health access, counseling, and job training.
• Assist tenants with obtaining rental assistance and eviction prevention where needed.
• Address grievances, mediate disputes, and enforce housing rules with property management.
• Develop workshop opportunities on topics like housekeeping and money management.
• Collect data and document progress in DHS CHAMP database; manage client files.
• Monitor residents moving to mainstream housing and prepare for transitions.
• Prepare monthly progress reports and adhere to reporting requirements.
• Uphold CRCD’s Mission and 5 Year Strategic Plan.

Skills

Case management

Driver's license

Education

BA Degree

Tools

Microsoft Office

Job description

Coalitionrcd is seeking an ICMS Case Manager to deliver coordinated case management and supportive services on-site at a newly developed permanent supportive housing complex in Los Angeles. You will connect tenants to life skills, health services, counseling, and job training, while guiding them through housing processes and stability plans.

The role emphasizes regular tenant engagement, liaison with property management and health providers, and data-driven progress reporting.