Support Lead: Customer Experience & Store Ops

Five Below Inc; Augusta (GA); On-site; USD 15,000 - 18,000; Full time

Job summary

Five Below Inc. is seeking a Store Supervisor to lead daily store operations and ensure a WOW customer experience. You will oversee crew, train staff on the BEST customer service, open/close the store, and partner with leadership to drive sales.

Candidates should have at least a high school diploma, strong communication, multi-tasking ability, and resilience under pressure; college experience preferred. This hourly role requires day/evening/weekend availability and a commitment to safety and

Qualifications

• High school diploma or equivalent required; college experience preferred.
• Proven leadership and guest-service skills are essential.
• Strong communication and problem-solving abilities expected.

Responsibilities

• Ensures crew provides wow customer service and friendly checkout.
• Trains crew on the BEST customer service experience.
• Oversees daily store activities and staff performance.
• Assists with stock receiving and merchandising on the floor.
• Acts as Manager on Duty and handles store operations and safety.

Skills

Leadership experience

Customer service

Communication skills

Multi-tasking

Education

High School Diploma or equivalent

College experience preferred

Job description

Five Below Inc. is seeking a Store Supervisor to lead daily store operations and ensure a WOW customer experience. You will oversee crew, train staff on the BEST customer service, open/close the store, and partner with leadership to drive sales.

Candidates should have at least a high school diploma, strong communication, multi-tasking ability, and resilience under pressure; college experience preferred. This hourly role requires day/evening/weekend availability and a commitment to safety and