Support Lead | Customer Experience & Ops (Part-Time)

Five Below; Orlando (FL); On-site; USD 17,000 - 28,000; Part time

Job summary

Five Below in Orlando, FL is hiring a Part-Time Support Lead to help run daily operations, welcome guests, and uphold the highest customer service standards. You will train crew, supervise store activities, assist with stock, and serve as Manager on Duty when needed.

Requires a High School diploma or equivalent, 1 year of management experience, excellent communication, multitasking ability, and composure under pressure. Flexible schedule including weekends; hourly pay and benefits available.

Qualifications

• Minimum 1 year of management experience.
• Strong verbal and written communication skills.
• Ability to multi-task and stay composed under pressure.
• High school diploma or equivalent; college experience preferred.

Responsibilities

• Wows customers through personal contact and fast, friendly checkout.
• Oversee daily activities of store associates and ensure excellent service.
• Assist with receiving, unpacking, and stocking to keep shelves ready.
• Act as Manager on Duty when needed and manage opening/closing procedures.
• Support onboarding and training of associates and boost merchandising and sales.

Skills

Management experience

Customer service

Communication

Multitasking

Problem solving

Adaptability

Education

High School diploma or equivalent

Job description

Five Below in Orlando, FL is hiring a Part-Time Support Lead to help run daily operations, welcome guests, and uphold the highest customer service standards. You will train crew, supervise store activities, assist with stock, and serve as Manager on Duty when needed.

Requires a High School diploma or equivalent, 1 year of management experience, excellent communication, multitasking ability, and composure under pressure. Flexible schedule including weekends; hourly pay and benefits available.