Supervisor-Patient Access

Mercy Hospital St. Louis Critical Care Medicine Fellowship; Springfield (MO); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Tuition support

Matched retirement plans

Job summary

Mercy Hospital St. Louis Critical Care Medicine Fellowship seeks an experienced operations supervisor to support department managers with day-to-day operations and staff coordination.

The role emphasizes coordinating and supervising co-workers, driving departmental process improvements, and ensuring continuity of management. It requires independent thinking, proactive problem-solving, and strong communication with internal and external customers to uphold Mercy Values.

Qualifications

• High school diploma or equivalent required.
• Bachelor's degree in business or related field preferred.
• Minimum of five (5) years relevant experience required.
• Supervisory experience preferred.
• Experience with software and systems used in the department preferred.
• Previous experience in the healthcare field preferred.
• Communicates effectively and professionally with external and internal customers (written and verbal).
• Exhibits good judgment and decision making skills.

Responsibilities

• Assist department managers with day-to-day operations.
• Coordinate and supervise co-workers and activities.
• Assist managers with departmental process improvements.
• Effectively coordinate changes in the departments.
• Work closely with Managers to ensure management continuity and consistency.
• Requires independent thinking, problem-solving abilities and supervisory skills.

Skills

Supervisory skills

Problem-solving

Independent thinking

Effective communication

Education

High school diploma

Bachelor's degree in business

Job description

Find your calling at Mercy!

Assists department manager(s) with day-to-day operations. Coordinates and supervises co-workers and activities. Assists managers with departmental process improvements. Effectively coordinates changes in the departments. Works closely with Managers to ensure management continuity and consistency. Requires independent thinking, problem-solving abilities and supervisory skills. Requires proactive identification of trends, issues and problems as well as identification of possible solutions. Performs all duties and responsibilities in a manner consistent with Mercy Values.

Position Details

Education High school diploma or equivalent required. Bachelors degree in business or related field preferred Experience Minimum of five (5) years relevant experience required. Supervisory experience preferred. Experience with software and systems used in the department preferred. Previous experience in the healthcare field preferred. Other skills and Knowledge Experience with software and systems utilized in the department is preferred. Communicates effectively and professionally with external and internal customers (written and verbal). Exhibits good judgment and decision making skills.

Job Description

Assists department manager(s) with day-to-day operations. Coordinates and supervises co-workers and activities. Assists managers with departmental process improvements. Effectively coordinates changes in the departments. Works closely with Managers to ensure management continuity and consistency. Requires independent thinking, problem-solving abilities and supervisory skills. Requires proactive identification of trends, issues and problems as well as identification of possible solutions. Performs all duties and responsibilities in a manner consistent with Mercy Values.

Position Details

Education High school diploma or equivalent required. Bachelors degree in business or related field preferred Experience Minimum of five (5) years relevant experience required. Supervisory experience preferred. Experience with software and systems used in the department preferred. Previous experience in the healthcare field preferred. Other skills and Knowledge Experience with software and systems utilized in the department is preferred. Communicates effectively and professionally with external and internal customers (written and verbal). Exhibits good judgment and decision making skills.

Why Mercy?

• From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.