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Mercy is seeking a Hospital Operations Supervisor to oversee daily operations at Mercy Hospital in Springfield, MO. This full-time role requires directing and coordinating unit activities, planning initiatives, and handling special projects as needed.
The candidate should have at least 3 years of healthcare or related experience, with strong project management and leadership capabilities. Education requirements include a high school diploma or equivalent, with preferred bachelor’s degree and
The hospital operations supervisor will have direct responsibility for daily operations, including evaluating, planning, directing, and coordinating activities for their assigned unit/department(s). The hospital operations supervisor may be asked to undertake various special projects. Performs and/or delegates duties of staff members in the absence of the direct leader. Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.
Education: High School diploma or equivalent
Experience:
- Minimum 3 years of experience in healthcare, business, or related field.
- For individuals with a bachelor’s degree or higher, a minimum of 1 year of applicable experience will be considered.
- Experience must be consistent with job duties - project management, leadership experience, or other professional experience that is relevant to the job responsibilities.
Skills, Knowledge, Abilities:
Critical Thinking and Problem-Solving Skills:
Strong verbal and written communication.
Ability to perform financial analysis and identify trends, opportunities for improvement, and efficiencies.
Written Communication:
Composing correspondence with appropriate grammar, both written and electronically.
Software and Technology Proficiency:
Skilled in using high-level word processors, databases, spreadsheets, and PowerPoint software.
Proficient in using computers, copiers, telephones, faxes, and calculators.
Project Management:
Demonstrated ability to handle multiple projects simultaneously with multiple project teams.
Adaptability:
Able to operate effectively in a high-energy, ever-changing work environment with a professional demeanor.
Collaboration and Creativity:
Capable of working well in a team and independently.
Organization and Accuracy:
Highly organized and accurate in managing tasks.
Physical Requirements:
Position requires the ability to push, pull, and/or lift 50lbs on a regular basis.
Position requires prolonged standing and walking during each shift.
Position requires the ability to grip, reach, bend, kneel, twist, and squat to perform duties.
Preferred Qualifications:
Education: Bachelor’s degree in business, healthcare administration, or related field.
From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.
Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.