Supervisor-Integrated Health and Social Care

Mercy; Rogers (AR); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Tuition support

Matched retirement plans

Job summary

Mercy is seeking a Supervisor of Integrated Health & Social Care in Rogers, AR. You will lead a team of Community Health Workers, helping patients navigate healthcare and community resources, and address social determinants of health.

You will coordinate care, support financial assistance access, and partner with Mercy leadership to improve outcomes while advocating for patients’ needs.

Qualifications

• Bachelor's degree in community health, public health, or related coursework.
• 3+ years CHW experience or equivalent.
• Certified in at least one chronic disease program (e.g., DPP) and Basic Life Support.
• Experience with Epic EMR, reporting, and dashboards.

Responsibilities

• Lead, coach, and develop a team of Community Health Workers.
• Support uninsured and underinsured patients in accessing healthcare and financial assistance.
• Connect patients with resources addressing social needs like transportation and food access.
• Help patients manage chronic conditions and achieve health goals.
• Build partnerships with community organizations and Mercy leaders to improve outcomes.

Skills

Leadership

Team development

Patient advocacy

Communication

Education

Bachelor's degree in Community Health / Public Health

Tools

Epic EMR

Reporting

Dashboards

Job description

Find your calling at Mercy!

Position Details:

As a Supervisor of Integrated Health & Social Care, you'll lead a team of Community Health Workers while also helping patients navigate healthcare and community resources. In this role, you'll:

• Lead, coach, and develop a team of Community Health Workers
• Support uninsured and underinsured patients in accessing healthcare services and financial assistance programs
• Connect patients with resources that address social needs such as transportation, food access, and financial challenges
• Help patients manage chronic conditions and achieve their health goals
• Build partnerships with community organizations and collaborate with Mercy leaders to improve health outcomes

This is a rewarding opportunity for someone who is passionate about leadership, patient advocacy, and making a meaningful impact in the community by removing barriers to care and helping patients access the support they need to thrive.

Minimum Required Qualifications:

• Education: Bachelor's degree in community health, public health, or other with related coursework
• Experience: 3 or more years CHW experience or equivalent
• Certification/Registration: Certified in at least one chronic disease certification program (i.e. DPP) and Basic Life Support
• Other Skills and Knowledge: Epic electronic medical record, reporting, dashboards

Preferred Qualifications:

• Certification/Registration: Community Health Worker Certification if available
• Other Skills and Knowledge: Additional language skills as applicable to community

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.