Summer Hospitality Internship: Hands-On Lodge Experience

Great Wolf; Maineville (OH); On-site; USD 21,000 - 29,000; Full time

Job summary

Great Wolf Lodge in Mason, OH is offering a Summer Hospitality Internship for 10 weeks. This on-site program places you in Guest Services, Housekeeping, Retail, Attractions, Entertainment, or Food & Beverage, with hands-on responsibilities and mentorship in a leading hospitality and entertainment brand.

Participants gain real operations exposure, teamwork, and a path to future full-time opportunities within the lodge, while developing customer service, communication, and problem-solving skills

Qualifications

• Must have a High School diploma or equivalent.
• Currently enrolled in an associate or bachelor’s degree program during internship.
• Available to complete at least a 10-week program (End of May to Early August).
• Strong written and verbal communication skills.
• Flexible schedule including evenings, weekends, and holidays.
• Must have unrestricted US work authorization.

Responsibilities

• Enhance guest experience by greeting and engaging guests.
• Respond to guest inquiries and escalate issues to leadership.
• Perform duties across departments as assigned (Guest Services, Housekeeping, Retail, Attractions, Entertainment, or Food & Beverage).
• Attend safety training and follow health and safety standards.
• Collaborate with peers and participate in group projects by program end.

Skills

Excellent communication

Customer service

Teamwork

Multitasking

Adaptability

Education

High School diploma or equivalent

Enrollment in associate or bachelor's degree program

Tools

Cash handling/POS

Job description

Great Wolf Lodge in Mason, OH is offering a Summer Hospitality Internship for 10 weeks. This on-site program places you in Guest Services, Housekeeping, Retail, Attractions, Entertainment, or Food & Beverage, with hands-on responsibilities and mentorship in a leading hospitality and entertainment brand.

Participants gain real operations exposure, teamwork, and a path to future full-time opportunities within the lodge, while developing customer service, communication, and problem-solving skills