Summer Hospitality Internship: Hands-On Guest Experience

Great Wolf Lodge; Sandusky (OH); On-site; USD 23,000 - 26,000; Full time

Job summary

Great Wolf Lodge in Sandusky, OH is offering a Summer Hospitality Internship for a 10-week, full-time program. Interns will explore roles in Guest Services, Housekeeping, Retail, Attractions, Entertainment, or Food & Beverage while performing the responsibilities described in department job descriptions.

The program emphasizes hands-on experience, mentorship, and opportunities for future full-time roles. Candidates must be enrolled in a degree program, have a High School diploma, be

Qualifications

• Must have a High School diploma or equivalent.
• Must be currently enrolled in an associate or bachelor's degree program during internship.
• Available to complete at least a 10-week program (End of May to Early August).
• Experience utilizing basic math skills with ability to add, subtract, multiply and divide.
• Excellent written and verbal communication skills.
• Ability to read, write, and interpret instructional documents such as reports and procedures.
• Flexibility scheduling including evenings, weekends, and holidays.
• Must have unrestricted US work authorization.
• No housing or relocation provided.
• Successful completion of a criminal background check and drug screen.

Responsibilities

• Greet and engage guests while maintaining professional presentation.
• Respond promptly to guest inquiries and escalate issues to leadership.
• Enhance guest experience through providing exceptional customer service.
• Follow safety guidelines, company procedures, and asset protection protocols.
• Perform duties in the assigned department and maintain regular attendance.

Skills

Excellent written and verbal comms

Basic math skills

Customer service mindset

Flexibility in scheduling

Education

High School diploma or equivalent

Enrollment in associate or bachelor degree program

Tools

Cash handling

Job description

Great Wolf Lodge in Sandusky, OH is offering a Summer Hospitality Internship for a 10-week, full-time program. Interns will explore roles in Guest Services, Housekeeping, Retail, Attractions, Entertainment, or Food & Beverage while performing the responsibilities described in department job descriptions.

The program emphasizes hands-on experience, mentorship, and opportunities for future full-time roles. Candidates must be enrolled in a degree program, have a High School diploma, be