Summer Hospitality Intern: Guest Experience & Operations

Great Wolf; Manteca (CA); On-site; USD 20,000 - 29,000; Full time

Job summary

Great Wolf Lodge in Manteca offers a Summer Hospitality Internship (10 weeks) on-site across guest services, housekeeping, retail, attractions, entertainment, or food & beverage. Interns perform full responsibilities per department, with mentorship and real-world experience in a fast-paced family hospitality brand.

Schedule is flexible, including evenings and weekends. The program emphasizes teamwork, safety training, and hands-on learning, with potential opportunities for full-time roles after

Qualifications

• Must have a High School diploma or equivalent.
• Enrollment in an associate or bachelor's degree program during internship.
• Available to complete at least 10 weeks (End of May to Early August).
• Experience with basic math and cash handling is a plus.
• Excellent written and verbal communication skills.
• Flexibility to work evenings, weekends and holidays.
• Unrestricted US work authorization.

Responsibilities

• Enhance guest experience through professional greeting and service.
• Respond to guest inquiries and elevate issues to leadership.
• Follow safety guidelines and participate in training.
• Perform department duties across Guest Services, Housekeeping, Retail, Attractions, Entertainment, or Food & Beverage.
• Engage in cross-department job shadows and group project by program end.
• Attend networking events and apply learnings daily.

Skills

Excellent communication

Customer service

Multi-tasking

Cash handling

Teamwork

Education

High School diploma or equivalent

Pursuing a bachelor's degree

Tools

POS systems

Job description

Great Wolf Lodge in Manteca offers a Summer Hospitality Internship (10 weeks) on-site across guest services, housekeeping, retail, attractions, entertainment, or food & beverage. Interns perform full responsibilities per department, with mentorship and real-world experience in a fast-paced family hospitality brand.

Schedule is flexible, including evenings and weekends. The program emphasizes teamwork, safety training, and hands-on learning, with potential opportunities for full-time roles after