SUD Bridge Resource Specialist – Onsite Care Navigator

Mass General Brigham; Boston (MA); Sur place; USD 34 000 - 37 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Dental insurance

Vision insurance

403b retirement plan

Tuition reimbursement

Discounted MBTA pass

Résumé du poste

The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals to advance our mission.

The Community Resource Specialist (CRS) will join a multidisciplinary team at the SUD Bridge clinic, providing timely resource research and coordination for adults with substance use disorders. Onsite, you will support care teams by identifying housing, transport, and mental health resources while ensuring documentation in the EHR.

Qualifications

• High school diploma or equivalent required; associate degree in a related field preferred.
• 2 years’ work experience, preferably in the substance use disorder field
• Strong interpersonal and communication skills
• Flexibility to adapt to program evolution and shifts in prioritization
• Ability to work independently with minimal supervision, as well as part of a cohesive team
• Demonstrated organizational and time management skills
• Ability to learn new technology systems to communicate and document patient cases

Responsabilités

• Research resources available for adult patients with substance use disorders and/or behavioral health treatment needs
• Research community resources available for adult patients with social determinant of health or other needs, including housing resources, food banks, shelters, transportation
• Provide timely turnaround of resources to care teams and promote correct use of resource finding for providers
• Upload’s referral sources to, and maintain, resource database
• Work collaboratively with Bridge clinic physicians, clinical therapists, and recovery coaches
• Identify accessible providers for patients considering insurance coverage, geography, availability to accept new patients
• Coordinate referrals to internal and external resources
• Triage services requests and forward them to other program services as necessary
• Communicate effectively with care teams across the Mass General Brigham network and community providers
• Develop strong relationships with community-based mental health providers
• Support resource coordination around other patient service needs
• Track and document encounters, resources provided, and case-related communications in the EHR
• Assist in maintaining patient tracking database
• Assist in providing coverage for other Resource Specialists

Connaissances

Interpersonal skills

Communication skills

Independent worker

Time management

Formation

High school diploma

Associate degree preferred

Description du poste

The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals to advance our mission.

The Community Resource Specialist (CRS) will join a multidisciplinary team at the SUD Bridge clinic, providing timely resource research and coordination for adults with substance use disorders. Onsite, you will support care teams by identifying housing, transport, and mental health resources while ensuring documentation in the EHR.