Studio+ Salesforce & AI Solution Architect Lead

EY

Boston (MA)

Hybrid

USD 139,100 - 254,900

Full time

14 days+

Get more replies from employers

Send a job-specific resume in minutes.

Benefits offered by this job

Hybrid work model

Total Rewards package

Job summary

EY is seeking a senior Salesforce architect to lead multi-cloud solution design and AI-enabled transformations for clients across industries. You’ll spend time embedded with client teams, shaping strategy, roadmaps, and delivery approaches that create measurable business value.

You'll guide architecture across Salesforce products, Data Cloud, and related enterprise systems, manage governance, security, and adoption, and mentor analysts and developers to deliver high-quality client-ready

Qualifications

A Bachelor’s degree is required (4-year degree).
Typically 4-6+ years of relevant Salesforce implementation experience with teams of five or more people, including hands-on configuration, customization, or architecture responsibilities.
Minimum 3 years of experience leading teams of analysts, developers, or consultants.
Minimum 2 years of Salesforce solution or technical architecture experience on enterprise projects.
Experience directing Salesforce development teams working with Apex, Lightning Web Components, SOQL, Flow, APIs, integrations, or equivalent Salesforce platform capabilities.
Experience integrating Salesforce with external systems and designing secure, scalable data and integration patterns.
Salesforce Administrator and Platform App Builder certifications, or equivalent Salesforce credentials and demonstrated platform proficiency.

Responsibilities

Lead business-led discovery and design sessions with executive sponsors, product owners, users, architects, and delivery teams to define desired outcomes, user journeys, decision points, business processes, and value measures.
Own or guide Salesforce solution architecture across multi-cloud environments, including Sales, Service, Experience, Revenue/CPQ, Marketing, Data Cloud/Data 360, Agentforce, MuleSoft, Tableau, Slack, and related enterprise systems where relevant.
Define target-state solution roadmaps that balance business value, user adoption, AI enablement, governance, data readiness, integration complexity, security, privacy, technical debt, delivery feasibility.
Lead the design of agentic and AI-assisted solutions, including use case qualification, prompt and instruction strategy, trusted data grounding, human-in-the-loop controls, escalation paths, testing approach, operating model, and adoption plan.
Guide teams in the use of Prompt Builder, Agentforce, Einstein, Flow, Apex, APIs, Data Cloud/Data 360, and enterprise knowledge sources to create practical solutions that improve productivity and business outcomes.
Establish design standards, architecture decision records, reusable patterns, governance considerations, and quality checkpoints for Salesforce delivery teams.
Lead or support pre-sales activities, including solution shaping, RFP responses, statements of work, estimates, delivery plans, staffing models, and executive storytelling.
Identify and mitigate risks across business process design, technology, data, integration, security, privacy, responsible AI, change management, and adoption.
Coach and guide analysts, consultants, seniors, developers, and architects to create high-quality deliverables and client-ready recommendations.
Partner with client and EY leadership to track value realization, adoption, delivery quality, and long-term scalability of implemented solutions.