Studio Sales & Guest Experience Lead (Commission)

Club Pilates; Plain City (OH); On-site; USD 17,000 - 25,000; Full time

Job summary

Club Pilates in Plain City, OH is seeking a Front Desk/Sales Associate to be the welcoming first contact for prospective and current members. As a brand ambassador for Club Pilates and Aligned Fitness Holdings, you will drive membership sales, support member retention, and foster a friendly studio community through exceptional service.

This role blends sales, customer service and studio operations. You will greet guests, conduct consultations, promote intro classes, process account requests, and

Qualifications

• High school diploma or equivalent.
• Strong customer service and communication skills.
• Ability to build rapport and establish trust with diverse individuals.
• Excellent organizational skills and attention to detail.
• Ability to multitask and work effectively in a fast-paced environment.
• Basic computer proficiency, including experience with email, scheduling systems and Microsoft Office or Google Workspace.

Responsibilities

• Generate new membership sales through proactive outreach, lead follow-up, and relationship-building efforts.
• Conduct consultations with prospective members to understand their fitness goals and recommend appropriate membership options.
• Schedule and promote Intro Classes to convert prospects into active members.
• Meet or exceed individual and studio sales goals and key performance metrics.
• Maintain accurate and timely documentation of all sales activities, communications, and member interactions within ClubReady.

Skills

Customer service

Communication

Sales

Relationship-building

Education

High school diploma or equivalent

Tools

ClubReady CRM

Job description

Club Pilates in Plain City, OH is seeking a Front Desk/Sales Associate to be the welcoming first contact for prospective and current members. As a brand ambassador for Club Pilates and Aligned Fitness Holdings, you will drive membership sales, support member retention, and foster a friendly studio community through exceptional service.

This role blends sales, customer service and studio operations. You will greet guests, conduct consultations, promote intro classes, process account requests, and