Pilates Studio Front Desk Sales – Membership & Retail

SKULPT FITNESS LABS LLC; Plymouth (MA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

401(k)

Employee discounts

Bonus based on performance

Job summary

Club Pilates is seeking a Front Desk / Sales Associate to welcome potential clients, drive membership sales, and promote private training and retail merchandise. You will engage with new and existing members, identifying fitness goals and offering solutions while supporting studio operations.

You’ll work with the General Manager to maintain the studio’s appearance, manage check-ins, and hit monthly sales targets. A strong sales background and energy are highly valued for this role.

Qualifications

• Excellent sales, communication & customer service skills.
• Must communicate professionally with clients & colleagues.
• Goal-oriented with proven ability to achieve sales in memberships, retail, private training & teacher training.
• Must be able to work under pressure & meet deadlines.
• Fluent in English.
• Retail/service sales or fitness sales experience preferred.
• Valid drivers’ license, proof of insurance & access to reliable transportation.

Responsibilities

• Greet & check-in all members & potential members in the studio.
• Engage with prospects during Intro classes from booking of the class through post attendance.
• Build studio revenue by promoting retail, membership sales & services.
• Execute sales process of lead generation, follow up, & close via email, text, phone & in-person interactions.
• Conduct tours of the studio while establishing relationship & targeting prospective member’s needs.
• Present available services to current or prospective members.
• Book quality appointments to achieve monthly sales quota.
• Maintain a clean & orderly work environment including studio room.
• Be a motivating & inspiring force to promote our motto: Do Pilates. Do Life.
• Build strong connections & good relationships with studio staff, instructors & members.
• Schedule & participate in networking/community events & studio promotions as needed.
• Maintain confidentiality with members personal information.
• Use the club management software system (e.g., Club Ready).
• Assumes responsibility for developing selling skills.
• Other duties as assigned

Skills

Sales

Customer service

Communication

English fluency

Sales targets

Tools

Club Ready

Job description

Club Pilates is seeking a Front Desk / Sales Associate to welcome potential clients, drive membership sales, and promote private training and retail merchandise. You will engage with new and existing members, identifying fitness goals and offering solutions while supporting studio operations.

You’ll work with the General Manager to maintain the studio’s appearance, manage check-ins, and hit monthly sales targets. A strong sales background and energy are highly valued for this role.