Studio Sales & Member Experience Lead

Club Pilates; Roswell (GA); On-site; USD 21,000 - 26,000; Full time

Job summary

Club Pilates is seeking a Front Desk/Sales Associate in Roswell, GA to be the first contact for prospective and current members. You’ll act as a brand ambassador for Club Pilates and Aligned Fitness Holdings, driving membership sales and supporting retention while welcoming the studio community.

This role blends sales, customer service, and operations. You’ll build relationships, schedule intro classes, manage member requests in ClubReady, and help maintain a clean, organized, and energetic

Qualifications

• High school diploma or equivalent.
• Strong customer service and communication skills.
• Ability to build rapport with diverse individuals.
• Excellent organizational skills and attention to detail.
• Multitasking in a fast-paced environment.
• Basic computer proficiency with email and scheduling systems.

Responsibilities

• Generate new membership sales through outreach, lead follow-up, and relationship-building.
• Conduct consultations to match fitness goals with membership options.
• Schedule and promote Intro Classes to convert prospects.
• Meet or exceed sales goals and track activities in ClubReady.
• Greet members warmly and maintain a welcoming studio atmosphere.
• Assist with daily studio operations and member account requests.
• Represent the studio at local events and support marketing efforts.

Skills

Customer service

Communication skills

Rapport building

Organizational skills

Multitasking

Computer proficiency

Education

High school diploma or equivalent

Tools

ClubReady CRM

Google Workspace / MS Office

Job description

Club Pilates is seeking a Front Desk/Sales Associate in Roswell, GA to be the first contact for prospective and current members. You’ll act as a brand ambassador for Club Pilates and Aligned Fitness Holdings, driving membership sales and supporting retention while welcoming the studio community.

This role blends sales, customer service, and operations. You’ll build relationships, schedule intro classes, manage member requests in ClubReady, and help maintain a clean, organized, and energetic