Studio Operations & Guest Experience Lead

Barry's; New York (NY); On-site; USD 27,552 - 31,684; Part time

Job summary

A leading fitness studio in New York, NY is seeking a Client Operations Lead to ensure exceptional client experiences and drive studio sales. The candidate should have strong customer service skills, a friendly personality, and the ability to work collaboratively within a dynamic environment. This part-time role offers a pay range of $20 - $23 per hour and requires availability for 4 to 5 shifts, including weekends.

Qualifications

• Must be a patient, courteous listener, able to show empathy.
• Exhibits enthusiasm for the studio and for the job.
• Ability to prioritize and work within a fast-paced environment.

Responsibilities

• Serve as studio leader in absence of GM/AGM/COS.
• Support customer needs and maintain quality standards.
• Deliver first class client experience or hospitality at all times.

Skills

Strong hospitality customer service skills

Friendly, outgoing personality

Excellent communication skills

Job description

A leading fitness studio in New York, NY is seeking a Client Operations Lead to ensure exceptional client experiences and drive studio sales. The candidate should have strong customer service skills, a friendly personality, and the ability to work collaboratively within a dynamic environment. This part-time role offers a pay range of $20 - $23 per hour and requires availability for 4 to 5 shifts, including weekends.