Guest Experience & Studio Operations Lead

Barry's; Williamsburg (VA); On-site; USD 23,298 - 33,182; Full time

Job summary

A fitness company in Williamsburg seeks a Client Operations Lead to enhance the client experience and support daily studio operations. The successful candidate will oversee customer interactions, ensure a clean environment, and foster a positive atmosphere. Ideal candidates should have strong hospitality skills, availability for flexible shifts, and a cooperative approach to teamwork. Join us to create memorable experiences for our clients!

Qualifications

• Availability to work 4 to 5 shifts, including weekends.
• Must be at least 18 years or older to apply.
• Cooperative manner with a focus on team culture.

Responsibilities

• Serve as studio leader in absence of GM/AGM/COS.
• Greet, assist, and check in customers.
• Maintain client database and ensure cleanliness.

Skills

Strong hospitality customer service skills

Friendly, outgoing personality

Ability to prioritize and work in a fast-paced environment

Excellent communication skills

Job description

A fitness company in Williamsburg seeks a Client Operations Lead to enhance the client experience and support daily studio operations. The successful candidate will oversee customer interactions, ensure a clean environment, and foster a positive atmosphere. Ideal candidates should have strong hospitality skills, availability for flexible shifts, and a cooperative approach to teamwork. Join us to create memorable experiences for our clients!