Client Experience & Studio Operations Lead

Barry's; New York (NY); On-site; USD 27,552 - 31,684; Part time

Job summary

A leading fitness brand is seeking a Client Operations Lead for their New York studio. This entry-level role involves ensuring exceptional client experiences, supporting studio operations, and fostering positive client relationships. Ideal candidates should have strong hospitality skills and a friendly demeanor. This part-time position offers flexibility with schedules, including weekends. Join a vibrant fitness community committed to providing an immersive workout experience.

Qualifications

• Availability to work 4 to 5 shifts, one being a weekend day.
• Must be a patient, courteous listener, able to show empathy.
• Demonstrate excellent communication skills.
• Candidates must be at least 18 years or older to apply.

Responsibilities

• Serve as studio leader in absence of GM/AGM/COS.
• Support the client experience to build personalized experiences.
• Greet, assist and check in customers.
• Deliver operational excellence in all studio processes.

Skills

Strong hospitality customer service skills

Friendly, outgoing personality

Ability to prioritize

Excellent communication skills

Job description

A leading fitness brand is seeking a Client Operations Lead for their New York studio. This entry-level role involves ensuring exceptional client experiences, supporting studio operations, and fostering positive client relationships. Ideal candidates should have strong hospitality skills and a friendly demeanor. This part-time position offers flexibility with schedules, including weekends. Join a vibrant fitness community committed to providing an immersive workout experience.