Client Experience & Studio Operations Lead

Barry's; Long Beach (CA); On-site; USD 21,593 - 30,754; Part time

Job summary

A leading fitness brand is looking for a Client Operations Lead to enhance studio sales and client experiences. The role involves supporting the studio team, maintaining high standards of service, and fostering an exceptional environment for clients. Ideal candidates should exhibit strong customer service skills, work well as part of a team, and have a focus on detail and cleanliness. This position involves flexible scheduling with opportunities to work on weekends and holidays.

Qualifications

• Candidates must be at least 18 years or older to apply.
• Must exhibit enthusiasm for the studio and the job.
• Patient, courteous listener with empathy.

Responsibilities

• Serve as studio leader in the absence of upper management.
• Maintain quality standards and customer satisfaction.
• Support marketing initiatives and maintain client database.

Skills

Strong hospitality customer service skills

Friendliness and outgoing personality

Ability to prioritize in a fast-paced environment

Detail-oriented

Team cooperation

Job description

A leading fitness brand is looking for a Client Operations Lead to enhance studio sales and client experiences. The role involves supporting the studio team, maintaining high standards of service, and fostering an exceptional environment for clients. Ideal candidates should exhibit strong customer service skills, work well as part of a team, and have a focus on detail and cleanliness. This position involves flexible scheduling with opportunities to work on weekends and holidays.