Client Experience Lead, Studio Operations

Barry's; New York (NY); On-site; USD 23,298 - 33,182; Part time

Job summary

A popular fitness company in New York is looking for a Client Operations Lead to drive studio sales and ensure high-quality client experiences. This introductory leadership role involves hands-on support while acting as a brand ambassador. Responsibilities include assisting with client needs, maintaining studio standards, and ensuring customer satisfaction. The ideal candidate has strong hospitality skills and is enthusiastic about fitness. Pay is $20.50 USD per hour.

Qualifications

• Must have strong customer service skills aligned with company values.
• Availability to work 4 to 5 shifts, including weekends.
• At least 18 years old to apply.

Responsibilities

• Serve as studio leader in the absence of GM/AGM/COS.
• Ensure exceptional client experiences by supporting customer needs.
• Deliver quality customer service in the Fuel Bar and maintain cleanliness.

Skills

Strong hospitality customer service skills

Friendly, outgoing personality

Excellent communication skills

Ability to prioritize in a fast-paced environment

Job description

A popular fitness company in New York is looking for a Client Operations Lead to drive studio sales and ensure high-quality client experiences. This introductory leadership role involves hands-on support while acting as a brand ambassador. Responsibilities include assisting with client needs, maintaining studio standards, and ensuring customer satisfaction. The ideal candidate has strong hospitality skills and is enthusiastic about fitness. Pay is $20.50 USD per hour.