Studio Operations & Client Experience Lead

Hredge; Tampa (FL); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Paid time off

SEP IRA contributions after three yrs

Styling training

Impact in growing business

Job summary

Hredge is seeking an organized, warm, and resourceful office coordinator to support client communication, scheduling, and studio operations in a fast-growing photography business in Tampa.

You will be the central point for client interactions, manage calendars and files, and help maintain polished materials while collaborating with a small team to ensure every client journey is seamless from onboarding through delivery.

Qualifications

• Requires 3+ years in office management, client service, hospitality, or related field.
• Excellent written and verbal communication.
• Proficiency with Google Workspace and CRM/scheduling platforms.

Responsibilities

• Serve as primary contact for clients and coordinate next steps.
• Guide clients through onboarding, scheduling, and follow-up.
• Manage calendars, appointments, and deadlines.
• Maintain CRM and shared files with accurate information.
• Track open tasks and deliverables and follow up with team members.
• Prepare client-facing emails, proposals, and notes.
• Organize office procedures, templates, and SOPs.
• Coordinate daily priorities with owner and studio team.
• Identify and resolve potential client-service issues early.
• Provide styling support after training.

Skills

Office coordination

Communication skills

Multitasking

Customer service

Attention to detail

Team coordination

Education

Bachelor's degree or equivalent

Tools

Gmail

Google Calendar

Google Drive

CRM software

Scheduling platforms

Job description

Hredge is seeking an organized, warm, and resourceful office coordinator to support client communication, scheduling, and studio operations in a fast-growing photography business in Tampa.

You will be the central point for client interactions, manage calendars and files, and help maintain polished materials while collaborating with a small team to ensure every client journey is seamless from onboarding through delivery.