Office Manager & Client Experience Coordinator

hrEdge; Tampa (FL); Hybrid; USD 46,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

SEP IRA

Styling training

Impact in growth

Job summary

hrEdge is seeking an organized, client-focused Office Manager & Client Experience Coordinator to run the front office and guide clients through every stage of their engagement. This on-site Tampa role supports scheduling, communications, CRM data, and studio operations, ensuring a warm, professional experience.

The ideal candidate has 3+ years in office coordination or related fields, excellent written and verbal skills, and a detail-oriented mindset.

Qualifications

• At least 3 years of relevant experience in office management, client service, hospitality, studio coordination, executive support, or a related field.
• Excellent written and verbal communication skills.
• Strong organization, judgment, and follow-through.
• Confidence managing multiple priorities in a busy, client-facing environment.
• Proficiency with Gmail, Google Calendar, Google Drive, and other Google Workspace applications.
• Comfort learning CRM, booking, scheduling, and contract platforms.
• A genuine interest in providing attentive, personalized service.
• The initiative to notice what needs attention and take appropriate action.
• Experience in photography, luxury service, hospitality, events, beauty, fashion, or another high-touch client environment is helpful but not required.
• Bachelor's degree or equivalent relevant experience preferred.

Responsibilities

• Serve as a welcoming and responsive primary contact for clients, answering questions and coordinating next steps.
• Guide clients through onboarding, scheduling, preparation, and follow-up.
• Manage calendars, appointments, meeting details, and internal deadlines.
• Maintain accurate information in the CRM, shared files, and other business systems.
• Track open tasks and client deliverables, following up with team members so commitments are completed on time.
• Prepare polished emails, proposals, meeting notes, service updates, and other client-facing materials.
• Help organize and improve office procedures, checklists, templates, and standard operating procedures.
• Coordinate daily priorities with the owner and studio team.
• Identify potential client-service issues early and help resolve them thoughtfully.
• Provide occasional support as a stylist after training.

Job description

Office Manager & Client Experience Coordinator

Tampa, United States | Posted on 09/17/2026

OfficeManager & Client Experience Coordinator

Tampa, Florida | Full-time | On-site |Monday-Friday
Salary: $45,750-$52,000, based on experience

Our client is an established and growingphotography company known for personal service, thoughtful details, and exceptionalclient experience. They seek an organized, warm, and resourceful professionalto keep their office running smoothly and guide clients through every stage oftheir experience with them.

This is a hands-on role for someonewho enjoys creating order, communicating with clients, and helping a smallbusiness thrive. You will be the central point of coordination for clientcommunication, scheduling, administrative systems, and day-to-day studiooperations.

Whatyou'll do

• Serve as a welcoming andresponsive primary contact for clients, answering questions andcoordinating next steps.
  
• Guide clients through onboarding,scheduling, preparation, and follow-up.
  
• Manage calendars, appointments,meeting details, and internal deadlines.
  
• Maintain accurate information inthe CRM, shared files, and other business systems.
  
• Track open tasks and clientdeliverables, following up with team members so commitments are completedon time.
  
• Prepare polished emails,proposals, meeting notes, service updates, and other client-facingmaterials.
  
• Help organize and improve officeprocedures, checklists, templates, and standard operating procedures.
  
• Coordinate daily priorities withthe owner and studio team.
  
• Identify potential client-serviceissues early and help resolve them thoughtfully.
  
• Provide occasional support as astylist after training.
  

Requirements

Whatwill help you succeed

• At least 3 years of relevantexperience in office management, client service, hospitality, studiocoordination, executive support, or a related field.
  
• Excellent written and verbalcommunication skills.
  
• Strong organization, judgment,and follow-through.
  
• Confidence managing multiplepriorities in a busy, client-facing environment.
  
• Proficiency with Gmail, GoogleCalendar, Google Drive, and other Google Workspace applications.
  
• Comfort learning CRM, booking,scheduling, and contract platforms.
  
• A genuine interest in providingattentive, personalized service.
  
• The initiative to notice whatneeds attention and take appropriate action.
  
• Experience in photography, luxuryservice, hospitality, events, beauty, fashion, or another high-touchclient environment is helpful but not required.
  
• Bachelor's degree or equivalentrelevant experience preferred.
  

Whatwe offer

• Salary of $45,750-$52,000, basedon experience.
  
• Medical, dental, and visioninsurance.
  
• Paid time off.
  
• SEP IRA contributions foreligible employees after three years of service.
  
• Training for the stylingcomponent of the position.
  
• The opportunity to have a visibleimpact in a growing creative business.
  

Theperson who will thrive here

You enjoy being the person who keepsthings organized and makes clients feel cared for. You communicate warmly,catch details others may miss, and follow through without repeated reminders.You are comfortable working closely with a small team, shifting between clientcommunication and operational tasks, and contributing wherever the dayrequires.

Reports to: Owner/CEO
Location: Tampa, Florida - on-site
Schedule: Full-time, Monday-Friday

hrEdge, and our client, provide equalemployment opportunities to qualified employees and applicants without regardto any characteristic protected by applicable law.