Office Manager

Hredge; Tampa (FL); In loco; USD 30.000 - 34.000; Tempo pieno

Vantaggi offerti da questo lavoro

Paid time off

SEP IRA contributions after three yrs

Styling training

Impact in growing business

Descrizione del lavoro

Hredge is seeking an organized, warm, and resourceful office coordinator to support client communication, scheduling, and studio operations in a fast-growing photography business in Tampa.

You will be the central point for client interactions, manage calendars and files, and help maintain polished materials while collaborating with a small team to ensure every client journey is seamless from onboarding through delivery.

Competenze

• Requires 3+ years in office management, client service, hospitality, or related field.
• Excellent written and verbal communication.
• Proficiency with Google Workspace and CRM/scheduling platforms.

Mansioni

• Serve as primary contact for clients and coordinate next steps.
• Guide clients through onboarding, scheduling, and follow-up.
• Manage calendars, appointments, and deadlines.
• Maintain CRM and shared files with accurate information.
• Track open tasks and deliverables and follow up with team members.
• Prepare client-facing emails, proposals, and notes.
• Organize office procedures, templates, and SOPs.
• Coordinate daily priorities with owner and studio team.
• Identify and resolve potential client-service issues early.
• Provide styling support after training.

Conoscenze

Office coordination

Communication skills

Multitasking

Customer service

Attention to detail

Team coordination

Formazione

Bachelor's degree or equivalent

Strumenti

Gmail

Google Calendar

Google Drive

CRM software

Scheduling platforms

Descrizione del lavoro

Salary: Pay Rate: $22.00/hr. to $25.00/hr., based on experience

Status: Non-Exempt/Hourly

Our client is an established and growing photography company known for personal service, thoughtful details, and exceptional client experience. They seek an organized, warm, and resourceful professional to keep their office running smoothly and guide clients through every stage of their experience with them.

This is a hands-on role for someone who enjoys creating order, communicating with clients, and helping a small business thrive. You will be the central point of coordination for client communication, scheduling, administrative systems, and day-to-day studio operations.

What you'll do

• Serve as a welcoming and responsive primary contact for clients, answering questions and coordinating next steps.
• Guide clients through onboarding, scheduling, preparation, and follow-up.
• Manage calendars, appointments, meeting details, and internal deadlines.
• Maintain accurate information in the CRM, shared files, and other business systems.
• Track open tasks and client deliverables, following up with team members so commitments are completed on time.
• Prepare polished emails, proposals, meeting notes, service updates, and other client-facing materials.
• Help organize and improve office procedures, checklists, templates, and standard operating procedures.
• Coordinate daily priorities with the owner and studio team.
• Identify potential client-service issues early and help resolve them thoughtfully.
• Provide occasional support as a stylist after training.
• Other duties as assigned.

What will help you succeed

• At least 3 years of relevant experience in office management, client service, hospitality, studio coordination, executive support, or a related field.
• Excellent written and verbal communication skills.
• Strong organization, judgment, and follow-through.
• Confidence managing multiple priorities in a busy, client-facing environment.
• Proficiency with Gmail, Google Calendar, Google Drive, and other Google Workspace applications.
• Comfort learning CRM, booking, scheduling, and contract platforms.
• A genuine interest in providing attentive, personalized service.
• The initiative to notice what needs attention and take appropriate action.
• Experience in photography, luxury service, hospitality, events, beauty, fashion, or another high-touch client environment is helpful but not required.
• Bachelor's degree or equivalent relevant experience preferred.

What we offer

• Pay Rate: $22.00/hr. to $25.00/hr., based on experience.
• Paid time off.
• SEP IRA contributions for eligible employees after three years of service.
• Training for the styling component of the position.
• The opportunity to have a visible impact in a growing creative business.

The person who will thrive here

You enjoy being the person who keeps things organized and makes clients feel cared for. You communicate warmly, catch details others may miss, and follow through without repeated reminders. You are comfortable working closely with a small team, shifting between client communication and operational tasks, and contributing wherever the day requires.

Reports to: Owner/CEO

Schedule: Full-time, Monday-Friday

Status: Non-Exempt/Hourly

hrEdge, and our client, provide equal employment opportunities to qualified employees and applicants without regard to any characteristic protected by applicable law.