Studio Lead - Guest Experience & Membership Growth

Jetsetpilates; Seattle (WA); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Competitive hourly pay

Employee discounts

Complimentary or discounted JETSET pil

Training & development

Growth opportunities

Job summary

JETSET Pilates is seeking a Studio Lead to act as the heartbeat of the studio, driving sales, delivering outstanding client experiences, and supporting instructors. You will welcome clients, promote memberships and packages, and ensure smooth daily operations.

The role emphasizes relationship-building, exceptional service, and a team-first mindset in a fast-paced boutique fitness environment. Competitive hourly pay and growth opportunities are available.

Qualifications

• Strong verbal and written communication skills.
• Proven ability to meet sales goals and nurture client relationships.
• Experience in front desk or hospitality settings is a plus.
• Comfort with CRM systems and basic tech literacy.
• Positive, client-focused attitude with problem-solving mindset.

Responsibilities

• Build relationships with prospective and current clients to recommend memberships.
• Convert inquiries and studio visits into memberships.
• Follow up with leads via phone, text, email, and in person.
• Support promotions and events to drive membership growth.
• Maintain accurate client records in booking and CRM systems.
• Assist with front desk operations and class logistics.

Skills

Excellent communication

Sales experience

Customer service

Multitasking

Tech-savvy

Job description

JETSET Pilates is seeking a Studio Lead to act as the heartbeat of the studio, driving sales, delivering outstanding client experiences, and supporting instructors. You will welcome clients, promote memberships and packages, and ensure smooth daily operations.

The role emphasizes relationship-building, exceptional service, and a team-first mindset in a fast-paced boutique fitness environment. Competitive hourly pay and growth opportunities are available.