Studio Hospitality & Front Desk Pro (Part-Time)

Equinox; Town of East Hampton (NY); On-site; USD 21,000 - 30,000; Part time

Job summary

SoulCycle in East Hampton, NY is seeking a friendly part-time front desk associate to deliver the brand’s hospitality and guest experience. With at least 20 hours weekly and a requirement of one weekend day, you’ll support studio management, assist instructors, and help maintain the SoulCycle aesthetic and clean, welcoming environment.

You will handle front desk tasks, greet clients, manage check-in, and contribute to a cohesive team with excellent phone and email etiquette.

Qualifications

• Customer service experience required.
• Ability to multitask in a fast-paced environment.
• Willing to initiate tasks with minimal direction.
• Strong written and verbal communication skills.
• Positive, can-do attitude and teamwork.

Responsibilities

• Provide high level customer service and hospitality to clients
• Assist the Studio Management in daily studio tasks and projects
• Maintain a positive attitude and take initiative
• Support SoulCycle instructors to ensure class check-in
• Work as a cohesive team with SoulCycle staff to ensure efficiency
• Assist with training and coaching of new front desk hires
• Maintain product knowledge for studio retail operations
• Maintain the SoulCycle aesthetic, appearance, atmosphere and culture
• Studio cleaning and prep, including cleaning of exercise equipment (bikes, weights), floors and mirrors
• Common area cleaning, including front desk, lockers, retail shelves, office and hallways
• Bathroom and changing room cleaning

Skills

Customer service

Multitasking

Communication

Phone etiquette

Email etiquette

Positive attitude

Job description

SoulCycle in East Hampton, NY is seeking a friendly part-time front desk associate to deliver the brand’s hospitality and guest experience. With at least 20 hours weekly and a requirement of one weekend day, you’ll support studio management, assist instructors, and help maintain the SoulCycle aesthetic and clean, welcoming environment.

You will handle front desk tasks, greet clients, manage check-in, and contribute to a cohesive team with excellent phone and email etiquette.