Studio Guest Experience & Sales Specialist

Chapter Aesthetic Studio; Eden Prairie (MN); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

People-first culture

Training and development

Modern uplifting studio

Employee discounts

Room to grow

Job summary

Chapter Aesthetic Studio in Eden Prairie, MN is seeking a warm, driven Studio Sales & Guest Experience Specialist to be the heart of our guest experience. You’ll greet guests, lead consultations, educate on services and memberships, and drive growth through thoughtful upsells.

This full-time, hourly role blends hospitality with sales and studio operations. You’ll manage front desk tasks, schedule appointments, maintain guest records, and partner with clinicians to ensure a seamless, premium

Qualifications

• 1-3+ years in sales, hospitality, retail, aesthetics or guest-facing role
• Strong relationship-building and consultative sales skills
• Excellent communication and a friendly outgoing personality

Responsibilities

• Welcome guests with warmth and professionalism
• Lead consultations to understand guest goals and guide treatment recommendations
• Educate guests on services, memberships, packages, retail and financing options
• Drive studio performance through membership and package sales, rebooking and guest retention
• Follow up via calls, texts, and emails to build loyalty and book appointments
• Run front desk tasks: scheduling, check-in/out, phones, and payments
• Collaborate with clinical staff to ensure a seamless guest experience
• Maintain accurate guest records in scheduling and CRM
• Support events, promotions and local marketing efforts
• Keep the studio clean, organized and guest-ready

Skills

Relationship building

Consultative sales

Communication

Hospitality mindset

Education

High school diploma or equivalent

Tools

Scheduling systems

CRM platforms

POS software

Job description

Chapter Aesthetic Studio in Eden Prairie, MN is seeking a warm, driven Studio Sales & Guest Experience Specialist to be the heart of our guest experience. You’ll greet guests, lead consultations, educate on services and memberships, and drive growth through thoughtful upsells.

This full-time, hourly role blends hospitality with sales and studio operations. You’ll manage front desk tasks, schedule appointments, maintain guest records, and partner with clinicians to ensure a seamless, premium